Your privacy

Protecting your privacy is one of our top priorities. Please take a few minutes to review this policy.


Our privacy commitment
This document sets out the basis on which the Informatica Systems Ltd (“ Informatica”) will process any personal data we collect from you, and gives information about the cookies we use and why.  Other than where we process personal data on your behalf as set out in our End User Licence Agreements  (“EULAs”) (and in which case we are a data processor), Informatica is the data controller.

We will make every effort to protect your privacy by adopting a consistently high level of site security and adhering to strict company policies on how we store and use personal information.

This privacy policy has been developed in accordance with our legal obligations and may be updated from time to time.  If we make any changes to our privacy policy, we will post the revisions on our site.

1.  What information is being collected and how is it used?
We collect a variety of information depending on the website or service being accessed. Other than as stated in our EULA’s this is what we collect about our subscribers and how we use it:

1.1 Registered Users

Where we require you to register to access certain functions, services or content you will be requested to provide details prior to submission (including information which is mandatory).

1.2 Purchasing

If you purchase solutions from our online stores (eg. Solution Store), we will collect details about the transactions so that we can fulfil your order, as well as for accounting and licensing purposes.

1.3 Events

If you are invited to, and attend our events, we will use your personal data to inform the venue and caterers of all delegates, create a delegate list of attendees and sponsors. 

1.4 General website use

We collect data about the numbers of users of our sites to understand how people are using them. We may also use your data to monitor for any unauthorised use of our websites. 

We may disclose your identity and contact details to any third party claiming material posted by you is defamatory or violates their intellectual property rights or right to privacy.

As you browse our websites, we collect information about your use of the site including but not limited to traffic and location data. Essentially this will normally record the pages you have visited, how long you stay online and where you are located. We will not be able to identify who you are from the information we store, but we will be able to identify where you are located.

Each time you use the internet, an IP address is assigned to your computer via the internet service provider. This number may either be the same or different each time. Each time your computer requests information from our website, we log your IP address on our server and may log operating systems and browser types for system administration and to report aggregate information. We may use this in order to gather information about the website traffic and usage. Whether you are a registered user or not, our web server collects certain information such as (a) IP address; (b) host names (c) domain name (d) time and date information when requested (e) the browser version and platform when requested (f) a record of which pages have been visited.

If you contact us, we may keep a record of that correspondence and use it to contact you in response and/or to update our records. We may use all information to enforce our legal rights and protect against unauthorised access, use, activity and/or copying, either personally or via third party contractors and advisors. This may involve using your name and subscription details on a database with other publishers’ data for detection purposes.

Other than for fulfilling our obligations to you (where these exist), on some occasions we use the information provided to produce aggregate statistics in relation to pages being accessed. We may also use it to monitor usage patterns on the website in order to improve navigation and design features to help you get information more easily.  In order to help us develop the website and our services, we may provide such aggregate information to third parties. The statistics however will not include any information that can be used to identify any individual.

We may contact you to notify you about changes to our service. We also may send you non marketing emails for the purpose of inviting you to partake in surveys or market research which we conduct or which third parties are conducting. In addition to responding to complaints or claims received or any breaches of our EULA’s or any other terms and conditions, we may use all information supplied or collected to enforce our legal rights and protect against unauthorised access, use, activity and/or copying, either personally or via third party contractors and advisors, and/or to protect the rights, property, or personal safety other users of the websites and the public. This may involve using any details supplied by you including your name and contact details.

1.5 Marketing

You will be given an opportunity to opt in or out (as applicable) from receiving marketing emails from Informatica and third parties where there is a jointly supplied product or service. If you opt to receive marketing emails from Informatica (or third parties) and visit our websites through links provided in these emails, we may send back information about your website usage to our third party email direct marketing provider.  This is for the purpose of understanding the effectiveness of our email marketing campaigns and for targeting future email campaigns.

2. How long do we keep the information we collect?
We keep (including via our contractors) your personal information for as long as necessary to fulfill our obligations to you and to protect our legal interests or as otherwise stated to you when such data is collected.

3. Cookies

3.1 What are cookies?

Cookies are small text files which a website may put on your computer or mobile device when you first visit a website. Cookies are widely used by websites to help remember small amounts of information and give you a better experience using the website. For example, a cookie will help the website to recognise your device the next time you visit so you don’t have to log on again, they will remember what items you placed in a shopping basket or recall your preferences such as which language you want to read a site in.

Certain cookies contain a limited amount of personal information. For example, if you click “remember me” when logging in, a cookie will store your username. Most cookies won’t collect information that identifies you, and will instead collect more general information to help us analyse how well our website is performing overall so we can try and improve it.


3.2 How we use Cookies

Informatica uses Technically Necessary Cookies.  Some essential functions of our websites are only possible if information is stored persistently between each page you look at. For instance, if you log in to a site to access subscriber only content, we use a cookie to remember that you are logged in, so you do not have to enter your details on each page you visit.


3.3 How to remove or block Cookies

Your internet browser has tools that allow you to remove or block cookies. More information can be found here:


3.4 What will happen if I block Cookies?

Depending on which cookies you block, the site may stop working, or certain features may stop working correctly. If the cookies marked below as ‘technically necessary’ are blocked, the site will probably not be usable.


3.5 Informatica Cookie List

The list below shows the majority of cookies on used on our sites, or set by third parties from our sites. The list is subject to change.  For more information on any of these please contact us.

Cookie Name




Technically Necessary 

This is for a wide range of technical purposes



Technically Necessary 

This is for a wide range of technical purposes



Technically Necessary 

This is for a wide range of technical purposes



Technically Necessary 

  This is for a wide range of technical purposes


We use Google Analytics for tracking website usage. Details on the use of cookies by this service can be found at

4. To whom will information be disclosed?
Other than as expressly agreed by you or stated when data is collected or within this policy we will not disclose your personal data to any third parties other than:

(i) our co-owners (where applicable), Licensors, contractors and advisors who must keep this data confidential;

(ii) as required for conferences such as to venue organisers  or third party contractors acting for us who may be outside of the European Economic Area (“EEA”);

(iii) as required to enforce our legal rights (including property, safety, our customers or others);

(iv) as required for fraud protection and credit risk reduction.

5. How personal information stored and protected
Your personal data is stored in our databases or those of our contractors which is only available to the web administrators and authorised support staff of us and our contractors and selected authorised people on a password protected basis. The data that we collect from you may be transferred to and stored at a destination outside of the European Economic Area (“EEA”). It may also be processed by staff operating outside of the EEA who work for us or are of our suppliers. Such staff may be engaged in, among other things, hosting the fulfilment of your order, processing of your payment details and the provision of support services.  By submitting your personal data, you agree to this transfer, storing or process.

We will take all steps reasonably necessary to ensure that your data is treated securely by us and our contractors and in accordance with this privacy policy.

5.1 Security
We understand that the security of your information is important to you. We adhere to the highest standards of decency, fairness, and integrity in our operations. We take steps to protect your information as it travels the internet, and to make sure all information is as secure as possible against unauthorised access and use. We review our security measures regularly.

Despite our best efforts, and the best efforts of other firms, "perfect security" does not exist on the internet, or anywhere else. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

5.2 Authentication
You should not share your user name and password with other people. If you think you might lose or forget these identifiers, write them down and keep each in a separate place.

5.3 Email
No email between you and Informatica is encrypted.  Such records will be stored securely within our corporate firewall (see below).

5.4 Data within our walls
The information we collect about people visiting the sites is stored in secure environments that are not available to any other individual or party. We have mechanisms in place to protect data. One such mechanism is called a "firewall." A firewall is a barrier that allows only authorised traffic through. It safeguards our computer systems and your information. We also use system and application logs to track all access. We review these logs periodically and investigate any anomalies or discrepancies.

6. Contact us
Please contact us if any of the data we hold about you becomes inaccurate and if you have any queries or concerns about the data we are holding about you. Also we welcome your feedback about what you like or don't like about our sites. Your feedback is stored on a secure internal system that allows the appropriate person to respond to you. Please contact us through our Contact us section.

7. Linking to external sites
Occasionally, you will encounter links to other sites that are not related to Informatica.  Please be aware that once you click to one of these links and are taken to another site, you are subject to that site's privacy policy and not to ours. You may wish to review the privacy policy for each site you visit.

8. Your consent
By submitting your information, you consent to the use of that information as set out in this policy. You should review this policy regularly, to note any changes as to how we collect and use personal information.

Thank you for reviewing this information.

If you have any questions, please send us an e-mail through our Contact us section.


Last updated October 2013